No matter how good you are at your job...
You can do better!
This 25-year Veteran of Utilization Review, Denials & Appeals, and Clinical Documentation uses LEAN methodology for system improvements - with extraordinary results!
Dr. Johar reviews the thinking and processes behind creating her highly successful DRG Tool - nicknamed "Charlie" - now in expanded use at her former employer's facility, years later. Hear her explain how she used Deming's Plan-Do-Check-Act Cycle that lead to undeniable success for all.