How do you explain when all the money invested in your Revenue Cycle
doesn't show a real improvement in Net Revenue?

Why the Payers are Winning
and You're Not

Free LIVE ONLY Webinar

Presented by Ernie de los Santos, MBA SSA SAC
Optimist, Author and Revenue Integrity Process Coach
Creator of Top Gun Audit School and lots of other Cool Stuff
that you can read about below

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Presentation by Ernie de los Santos

Optimist and author, Co-founder of the Non-Profit Top Gun Audit School (2019), Host and Creator of Finally Friday! LIVE (2013), Creator of The RAC Shadow Agency (2009), Founder and Faculty Chair of Appeal Academy (2011), and Executive Director (2013) of the Council for Certification of Medical Auditors, Inc., aka the CCMA, creators of the CMAS Certification.

Ernie created Top Gun Audit School with his two loyal partners and friends, Dr. Maria Johar and Glenn Krauss, in early 2019 to promote his vision of a healthcare system where you can wake up every morning excited to go to work because you get to be part of helping people in need of healthcare, feel your job is secure, and go home fulfilled at the end of every day.

He founded Appeal Academy in 2011, Finally Friday! LIVE in 2013, and continues to produce bi-weekly free webinars on process improvement and regulatory compliance – now numbering over 250 free webinars, and counting.

Prior to entering the healthcare industry in 2006, he spent over 30 years in sales, marketing, and research and development of new business models and production processes, working on projects for Fortune 100 corporations, including Coca-Cola, Kodak, SONY, Panasonic, MCI, US Sprint and the International Olympic Committee. He also shouted at people for a living, as a Military Training Instructor (Drill Sergeant) in the U.S. Air Force, while also running a Firing Squad (just for military funerals!)

He holds degrees in Archaeology, Computer Science, and Marketing. All that to say he must be easily bored?

He currently lives in Boerne, Texas, about 30 miles north of San Antonio, with his wife and the love of his life, BettyLee, and their Shih Tzu puppy, Meena, shown below in her Ewok costume.

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